Product Launch - Dove Hair - Global (USA and Latam), New Platform, TV, Social movement, Viral Video, PR, Song, E-book.
Historically Dove has found it difficult to tie its brand ethos to product campaigns. This Dove hair campaign smashed that problem and linked product to self-esteem in a way that they had never done before.
The client came to us for a launch of a new curly hair product, they wanted to tell women that their hair could be tamed. My partner and I convinced them that women were saying the opposite they wanted to embrace the hair they were born with, not tame it but celebrate it.
In the US, we found that curls were both an emotionally and culturally charged topic for women played out in social media conversation. Women have even been fired for wearing their hair naturally. We created a movement spread through paid and organic media.
This Love Your Curls campaign was wildly successful both for the product and in a viral social sense - It reversed a 10-year sales and brand equity decline in the overall US Dove Hair business.
Dove Hair sales increased 4% vs. YAG since the campaign launch – not only turning around a 10-year decline but growing the business.
-7000 UGC pieces.
- Grew +700bps in unaided awareness.
- 28.3MM film views across platforms, with 9.3MM film views occurring in the first 3 days, which was a faster start than any previous Dove campaign.
- 500MM social impressions via campaign hashtags; decreased negative social sentiment around curls by nearly 20%
-1178 Radio plays of song.
-101k+ downloads of free e-book from Dove.com, Amazon, iTunes and google play.
-#1 free children’s book on Amazon.
-Over 1,100 physical books requested by schools, libraries and community groups.
The insight and idea that my AD and I came up with is still being extended in 2024, it has included the launch of children’s hair products, natural curly hair emojis, computer game characters with afro hair and last year allowed Dove to help change discrimination laws in several US states. (Dove hair crown law).